The Wisdom of Your In-House Crowd
"Recent evidence might suggest that business judgment is only getting worse. Each day brings word of some fresh leadership misstep. Indeed, the Motley Fool has launched a new feature: "CEO Gaffe of the Week." Dispatches from the fields of behavioral and cognitive science, meanwhile, prove how biased and emotion driven we are in making decisions - and the penalities for making bad ones are growing worse."
Source: Thomas H. Davenport | Harvard Business Review | May 2012